Check out our handy guides below on how to set up and get the best out of your gear.

PLEASE NOTE; PRESENTLY WE ARE TRANSITIONING FROM AWAY AIRLOCKS TO THE EXCLUSIVE

USE OF BLOW-OFF TUBES - WE CANNOT GUARANTEE WHAT WILL BE IN AN INDIVIDUAL PACKAGE

HOWEVER THE TRANSITION WILL BE SWIFT. WE APOLOGISE FOR ANY INCONVENIENCE

FAQs

WHAT COUNTRIES DO YOU SHIP TO?

Right now we are shipping to New Zealand, Australia, the USA, Canada and countries within Europe. Please get in touch here if you are interested in distribution or would like more info.

IS THE PLASTIC YOU USE FOOD SAFE?

The plastic that our fermenter bodies are moulded from is virgin High-Density Polyethylene, or HDPE. This is an extremely durable, inert and 100% food-grade approved material, and well as being highly recyclable. It has been used in beer brewing for many decades now and is trusted as a robust and proven material in brewing.

DO YOUR PRODUCTS COME WITH A WARRANTY?

A 1-year limited product warranty applies from date of purchase. Proof of purchase must be supplied in order to make a warranty claim. No warranty claims will be accepted for improper use or handling of the product
The warranty is only valid for use in fermenting beverages. 
This warranty is governed by NZ law and will be interpreted in accordance with NZ law.

DO THE CONICAL FERMENTERS HAVE A THERMOWELL?

Yes! We have moulded the thermowell into the body of the fermenter so you can use your own thermometer from the outside of the barrel to check your temps in the most hygienic way.

DO THE CONICAL FERMENTERS HAVE VOLUME MARKERS IN BOTH METRIC AND IMPERIAL?

Yes! The fermenters have the volume markers moulded into the outside of the product in both Litres and US gallons. 

CAN YOUR FERMENTER BE USED FOR BEVERAGES OTHER THAN BEER?

Yes!! Beer, Wine, Cider, Kombucha... if you can ferment it then this is the product for you!!